Support

Get help from the people who build it.

Email us for anything about your account, a purchase, a licence, a refund, a privacy request or a security report. The Astrix Discord is a secondary place to ask questions and get community help.

Please do not send passwords, full card numbers or private research content by email. For a billing question, include the email address of your Acastus account or the email you bought with.

Self-service

Often faster than waiting

Acastus subscriptions

Change plan, update payment details or cancel any time with Manage subscription on the pricing page or in the app under Settings, Plans.

Security reports

Please report suspected vulnerabilities privately: email astrixsupport@gmail.com with the subject "Security", or message us directly on Discord. Do not post them publicly.